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    Frequently asked questions

    Once your order is shipped, you’ll receive a confirmation email with a tracking number. Simply visit the “Order Tracking” page on our website and enter your tracking number to see the status of your delivery.

    We accept returns within 30 days of purchase. Items must be in their original condition and packaging. For more details on how to process your return, please visit our “Returns Policy” page.

    For quick support, use our Live Chat feature available during business hours. Alternatively, you can email us at contact@acholiboy.com or fill out the contact form on our “Contact Us” page.

    Yes, we proudly offer international shipping to select countries! International orders will arrive within 14 to 29 days. For orders within the United States, delivery is within 14 days. Stay tuned to our website for updates on countries we ship to and further details on our shipping options.

    Visit our “Blog” section for articles on different bird species and their feeder preferences. Additionally, product descriptions on our “Shop” page provide information on which bird species each feeder is best suited for.